Introduction

Glowssboutiqueiu ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, telephone number, and mailing address, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as requesting a service quote or contacting our customer support team. You are under no obligation to provide us with personal information of any kind, however, your refusal to do so may prevent you from using certain features of the Site.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is used to analyze trends, administer the site, track users' movement around the site, and gather demographic information about our user base as a whole.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a payment for our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account
  • Process your service requests and transactions
  • Email you regarding your account or service requests
  • Send you administrative communications, such as information about changes to our terms, conditions, and policies
  • Respond to your comments, questions, and requests and provide customer service
  • Send you marketing and promotional communications
  • Monitor and analyze usage and trends to improve your experience with the Site
  • Notify you of updates to the Site
  • Offer new products, services, and/or recommendations to you
  • Perform other business activities as needed
  • Prevent fraudulent transactions, monitor against theft, and protect against criminal activity
  • Request feedback and contact you about your use of the Site
  • Resolve disputes and troubleshoot problems

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to protect your information and are prohibited from using your personal information for any purpose other than providing these services.

Business Transfers

If we or our subsidiaries are involved in a merger, acquisition, or asset sale, your personal information may be transferred as a business asset. In such cases, we will provide notice before your personal information is transferred and becomes subject to a different privacy policy.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Generally, we retain customer data for a period of five years following the completion of services, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of any inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restriction of processing your personal information
  • The right to request transfer of your personal information
  • The right to withdraw consent at any time where we rely on your consent to process your personal information

To exercise any of these rights, please contact us using the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us immediately.

California Privacy Rights

California Civil Code Section 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to our contact address or write to us at our physical address listed below.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Glowssboutiqueiu
20 W 34th St., New York, NY 10001, USA
Phone: +1 212-736-3100
Email: welcome@glowssboutiqueiu.world

We Value Your Privacy

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